Samsung S160 Freezing with mouse arrow on screen

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Gav
Posts: 2
Joined: Fri Oct 19, 2018 12:31 pm

Samsung S160 Freezing with mouse arrow on screen

Post by Gav »

Samsung S160S
Customer was complaining that the new till was freezing?
Screen freezes with the mouse arrow top right of screen, can not move or touch any button on screen.
No mouse or keyboard attached at time,white arrows display on screen but can not move it except with a wet cloth..
It is caused by putting the screen on top of a fridge or Deli counter fridge were the magnetic field of the motor interferes with the magnetic field of the touch screen!
Solution,
1. Move screen off counter, switch off then back on
2. Go to Daemon Control in task bar, click on Blue square that says "Multi touch Device"
3 Go to Touch
4 Go to Finger Threshold and rise from 250 to 270
5. Press save
If this does not work YCR have a patch to go on the machine.
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